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There was a problem with one of the lifts the other day that highlighted the fact that the emergency phone procedure is not 100% obvious. The call button should be pressed and held down for at least 20 seconds. (a bell willl ring) Only then will the display show an egg-timer meaning that the contractor is being telephoned! You will then be through to the call centre! Any problems repeat the procedure! The crucial thing is that the call button must be pressed for at least 20 seconds. This is a safety procedure to prevent accidental alarms! |
