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Welcome to Karen Bowman who has replaced Dawn Castino as our first line of contact with Trinity after Dave Skinner.Karen has been told in no uncertain terms how unhappy we are with Trinity performance to date, and has seen evidence of the lack of performance of her employer.
She has promised rapid change!!
Karen has been on-site twice now and has taken a note of all our complaints/problems.
She has agreed to fortnightly meetings 'on-site' to update us on progress until we reach an even keel. This at least shows a willingness to confront issues. Her predecessor only met with me once in 5 months!
Kaz |
